New Oakwood Lodge is an enhanced Therapeutic Community rehabilitation offering it is a CQC-registered drug and alcohol residential care facility supporting people with substance use problems. Our care includes a range of assessment, care and wellbeing activities for people with co-existing mental health problems. Residents stay in a large Georgian house, which has been recently refurbished, located in the leafy village of Oakwood, close to Derby city centre.

Model of service delivery

Enhanced Therapeutic Community, will provide the core treatment and support offered by our core residential ‘Therapeutic Community’ model enhanced by treatment options provided elsewhere across Phoenix in community settings. The service will be supported by all existing Phoenix policy, protocol, senior management and governance.

Core Services

  • a structured, psychologically informed environment, where the social relationships, structure of the day and different activities are all deliberately designed to work together to help people’s health and well-being.
  • Support for people with various longstanding emotional problems to spend time and engage in positive activities together in an organised and structured way without substances.
  • residents are responsible for the day-to-day running of the house and support each other throughout the programme, with more senior residents becoming ‘buddies’ for new residents. After completing treatment at the residential, residents are supported to move on to our supported housing services or return to their own area.
  • a team of Therapeutic Support Workers will support the day to day functions of the house and daily support needs.
  • A structured ‘group programme’ designed to meet a range of identified needs and based on NICE guidance and UK Drug Treatment Guidelines
  • a medically monitored detox – under the care and management of a sub-contracted qualified GP
  • onsite Registered Mental Health Nurse to support supervision of detox

Key Features:

Assessment and Care-planning

  • A comprehensive assessment of need prior to arrival with ongoing reviews as part of the care planning process
  • The assigned Therapeutic Worker and allocated Programme Facilitator (Counsellor) will work with the client to create a mutually agreed Care Plan which will form the basis of a personalised therapeutic programme.
  • Support for detoxification (as required) and facilitation of medical support from the GP. The detoxification regime will be agreed in conjunction with the client and GP either before admission or at the first session/day of arrival depending on the service. Clients are required to comply with the agreed detox regime as part of the therapeutic programme.
  • Progress reports and meetings can be provided to ‘family/significant others’ on agreement with the client.
  • Aftercare and exit planning from treatment commencement.
  • Duration of treatment is responsive to client needs.

Programme Interventions

  • Admission into the Welcome House stage of the programme including the opportunity to participate in a range of Welcome House interventions
  • On completion of the Welcome House stage – a move on to the Primary Phase of treatment – where the client will attend a range of group interventions and meetings. Groups offered may vary depending on the service and may include personal and behavioral development interventions, relapse prevention, harm reduction, peer-led groups and meetings, gender support, social and community activities, mutual-aid etc.
  • Structured one to one counselling sessions.
  • Counsellor facilitated CBT group sessions.
  • Employability support through engagement in a work role to support the running of the house and programme.
  • A range of social activities.
  • Family and significant others can visit the service weekly at allocated visits times. This is on agreement with management and all visits are appropriately risk assessed
  • Completion of the Life story
  • Treatment duration will be responsive depending on the needs of the client


  • En-suite single bedroom including bedding and bedroom furniture provided.
  • All meals including breakfast, lunch and dinner– dietary requirements will be identified as part of the initial comprehensive assessment to ensure options as per dietary needs.
  • Access to onsite laundry facilities
  • Accessible bedrooms and grounds, including facilities.
  • Fully equipped fitness suite.


  • Discharge planning and completion of a Leavers pack prior to discharge.
  • Ongoing referral to support agencies as required.
  • An opportunity to attend Aftercare support through the graduate support programme and/or peer supporter roles.
  • Naloxone provision

Safety features

  • The service is registered with the Care Quality Commission
  • Drug and alcohol testing as part of the therapeutic programme
  • Highly trained staff are in service 24 hours per day and the service also benefits from ‘out of hours’ management on call
  • Medication Management Policy in place for the storage and administration of medications
  • Registered Mental Health Nurse
  • Electronic Key Fobbed accessible floor access.

Bed Capacity

38 (male/female)

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